Support
Download help and use boundaries.
Use this page for help with digital downloads, file access, missing files, printing questions, and general product support.
Before contacting support
- Confirm the purchase was completed through Etsy or Payhip.
- Download the ZIP file to a desktop or laptop if a phone has trouble opening it.
- Extract or unzip the file before opening the PDFs.
- Try Adobe Acrobat Reader if a fillable PDF does not behave correctly in a browser preview.
- Save a working copy before entering extensive information.
What support can help with
- Download access questions
- Missing or damaged files
- Printing or page-size questions
- Basic file-opening guidance
- Defective fillable-field issues
Important privacy and scope reminders
Do not send completed worksheets, passwords, PINs, full Social Security numbers, full account numbers, financial records, medical records, death certificates, legal documents, or other sensitive personal records through a support message.
Aiffe Kageigh Industries can help with product access and file-use questions. It cannot provide legal, tax, accounting, financial, insurance, medical, mental-health, funeral, probate, estate-administration, benefits, or other professional advice.